How to Maximise Trade Show ROI

How to Maximise Trade Show ROI

Events like these have only one meaningful metric – ROI. As the best software marketing agency we are providing a checklist that will show you how to plan to maximise Trade Show ROI – long before you pay a cent – so you will know for sure if it will be worth attending next time.

1. Know your objectives

Why are you attending, is it to:

  • Increase market share with existing users?
  • Introduce new b2b tech marketing products/services into existing markets ?
  • Promote new b2b tech marketing products/services into new markets?
  • Increase visibility with potential partners?
  • Or just to be seen (you feel you must be there)?

How will you measure success?

  • What will you measure?
  • Who needs a hard copy of objectives and measures?

What’s the budget?

  • How much can you spend and
  • What is your projected or acceptable ROI?

2. Collate everything

Do you have a master checklist that covers everything?

  • Event deadlines (artwork, sponsorship, equipment delivery, bump-in and bump-out, event promotion)
  • Sponsorship opportunities
  • Company attendees at the show
  • Dinner or related events
  • Flights and accommodation
  • Contact names and numbers
  • Gifts, estimates, quotes and actual costs etc? 

3. Define your Trade Show message

What’s the one key message?

  • What is new/topical/relevant to this market?
  • What is the key message this year/this event?
  • How does it support your b2b product launch strategy objectives/core messaging?
  • Can you use few words to ensure it’s clear, concise and compelling?
  • Will you be able to use it in all trade show marketing, communications, booth graphics, banners, brochures, sponsorship message?
  • Who is handling the artwork (for stand, collateral and communications) and tactical marketing plan?
  • Who is overseeing consistency and budgets? 

3. Plan your stand 

What kind of equipment do you need to support the message?

  • How much space do you need to accommodate equipment (shelves, cupboards, tables etc)
  • Are there any special requirements (security, power, lighting, laptops, big screens)?
  • Can you also ensure maximum wall/ promotional space for your message so you get the best bang for your buck?

What’s the attraction, ’wow’ factor, differentiator?

  • How will you draw people in?
  • How will you stand out from competitors?
  • Will you have an attraction (gift, raffle, game, guest, entertainment)?
  • How can yours be different, more intelligent or relevant?
  • What can you give away as a reminder (for those who don’t win)?
  • What movement/animation/interest will you use (Video, TV etc)?
No ticket, No Ride.

What materials are needed? 

  • Registration of interest forms?
  • Brochures (a few to show)?
  • Fliers (many more to give away; linked to theme, prize and brochures)?
  • Giveaways (memorable and portable)?
  • Will there be prizes? And if they are large, can they be collected later?
  • Raffle, competition forms?
  • How will you prioritise leads (to differentiate for staged follow up)?

NB: Avoid having a lot of portable material that would be useful for competitors.

How much space do you have?

  • How will you avoid congestion, barriers?
  • Can you make the booth linear or with several entry points (not just one in middle of front)?
  • Will visitors be entertained there or elsewhere?
  • How many people do you expect on the stand?
  • What furniture will be needed?
  • What space is left for key messages (take into account where your staff will sit or stand)?
  • How can booth be arranged to maximize impact yet minimise clutter? 

4. Choose Trade Show attendees

  • Who are best suited to this event (eg. saas content marketing agency, b2b internet marketing agency) and its delegates (sales, technical, customer service)?
  • At what time do your attendees need to arrive?
  • Do they all need to be there all the time?
  • Would a staff member appreciate attendance to the event as a reward?
  • How will you handle breaks, overload?
  • Has the travel been organized? If not, a person or group should be allocated this task.

What security/access is needed?

  • For the booth and equipment
  • Access for your staff?
  • Will you have passes for guests?
Trade Shows can attract alot of people
Nobody yell “FIRE!”

6. Ensure promotion

  • Who needs to know that you’re attending?
  • How will you let them know (email, ads, social media etc)?
  • What incentives will you give attendees to visit your booth (link to wow factor)?
  • When will you launch your promotion?
  • How many times will you promote it?

7. Follow up 

  • Will you be sending items out to attendees? A great way to secure leads.
  • How quickly can you follow up?
  • How will you follow up (and avoid being in the avalanche of competing messages)?
  • Who will do it?

8. Review your Trade Show experience objectively 

  • Which 2 or 3 people will evaluate the event?
  • What are the evaluation criteria (see 1. Objectives)?
  • Were the objectives met?
  • The total event cost was (include everything)?
  • The value of genuine tech sales leads? 
  • What was the ROI?
  • Will you attend next year?

Original text written by Tracey James and Updated by Matthew Whyatt

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